Conditions of use

By ordering from this website you agree to the follow terms and conditions:

Credit cards

Credit cards are debited prior to orders being dispatched. We accept the following credit and debit cards: VISA, MasterCard, Switch, Solo and Maestro.

When you phone and pay by card over the phone delivery needs to be to your billing address, this is the address assigned to your credit card used for payment, ( This is part of the terms of your card provider and is designed to protect your card security.)



Cancelling orders

You may cancel your order by contacting us with your order number at no extra charge. However, if the item has already been dispatched for delivery, we will be unable to refund any of the delivery costs involved.

Faulty items

All goods are guaranteed for 12 months unless stated. For faulty items, please notify by email to (please make sure to indicate your order number).

Head Office

Cylinders Direct is a registered trading name of A P P Wholesale Plc, Registered in England and Wales, reg. no. 06552800, Registered office: Units 12-14 Sterling Industrial Estate, Rainham Road South, Dagenham, Essex, RM10 8TX